• $

    99 Per Hour Per Year

  • Permanent

Reference: 26147


Role: Account Manager

Location: Austin, TX

Twenty is an award-winning, fast-growing international recruitment business with offices in Europe and the US. Due to our continued success and record-breaking 2020, we are looking to expand our business! The successful candidate will need commercial smarts, relationship-building and leadership skills, and be competitive, resilient, and money-motivated.


Support the growth and development of Account Management function to provide high-level of service and delivery to Twenty’s expanding base of key clients. The purpose of this role will be to increase and maximize the commercial value of key accounts



  • Track end-to-end processes across the full recruitment lifecycle to ensure our delivery teams are working in accordance with internal and external SLAs
  • Ensure CRM (Bullhorn) and other data tracking tools are kept up to date to maximize their usefulness and efficiency
  • Support the management of recruitment process through job intakes, resume reviews, and client follow up
  • Support management of interview processes by ensuring interviews are scheduled in a timely manner, tracking interview status of candidates, collating and sharing interview feedback between candidates/clients
  • Take references for candidates in an interview process to vet and verify a candidate’s suitability while simultaneously building relationships to identify business development opportunities
  • Interpret the data behind the top-line numbers to assess return on investment of our accounts to ensure the delivery teams are focused on most fillable roles
  • Support the management of contractors in key accounts to further create value to the relationship and identify business development opportunities
  • Contribute to the production of pitches, presentations and terms for new and existing clients


Skills required:

  • 1-3 years’ experience in a recruitment, staffing, account management, or sales role (staffing industry experience strongly preferred)
  • Conceptual awareness of end-to-end recruitment lifecycle
  • Strong communication skills to feel comfortable working directly with internal teams and external clients
  • An interest in using our proprietary data analytics tool to understand and explain the ‘why’ behind the numbers
  • Track record in reviewing documents to identify and fix errors as well as improve reporting processes
  • Ability to execute on assignments and the aptitude to make decisions independently with limited information
  • A ‘just get it done’ mentality


Compensation & Benefits:

  • Base salary with bonus incentives
  • High growth opportunities as the company scales
  • Monthly office outings, all-inclusive trips abroad, early finishes and team-tailored incentives
  • Comprehensive employee benefits package, including medical, dental, vision, and life insurance
  • 22 paid vacation days, 11 paid holidays, and 5 sick days
  • 401k with company match after 1 year of employment
  • As the company works towards the goal of getting reinvested in, we are building out an employee share scheme that you will be eligible for after one (1) year of employment