Account
Manager
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$
99 Per Hour Per Year
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Permanent
Reference: 26147
Description
Role: Account Manager
Location: Austin, TX
Twenty is an award-winning, fast-growing international recruitment business with offices in Europe and the US. Due to our continued success and record-breaking 2020, we are looking to expand our business! The successful candidate will need commercial smarts, relationship-building and leadership skills, and be competitive, resilient, and money-motivated.
Purpose:
Support the growth and development of Account Management function to provide high-level of service and delivery to Twenty’s expanding base of key clients. The purpose of this role will be to increase and maximize the commercial value of key accounts
Responsibilities:
- Track end-to-end processes across the full recruitment lifecycle to ensure our delivery teams are working in accordance with internal and external SLAs
- Ensure CRM (Bullhorn) and other data tracking tools are kept up to date to maximize their usefulness and efficiency
- Support the management of recruitment process through job intakes, resume reviews, and client follow up
- Support management of interview processes by ensuring interviews are scheduled in a timely manner, tracking interview status of candidates, collating and sharing interview feedback between candidates/clients
- Take references for candidates in an interview process to vet and verify a candidate’s suitability while simultaneously building relationships to identify business development opportunities
- Interpret the data behind the top-line numbers to assess return on investment of our accounts to ensure the delivery teams are focused on most fillable roles
- Support the management of contractors in key accounts to further create value to the relationship and identify business development opportunities
- Contribute to the production of pitches, presentations and terms for new and existing clients
Skills required:
- 1-3 years’ experience in a recruitment, staffing, account management, or sales role (staffing industry experience strongly preferred)
- Conceptual awareness of end-to-end recruitment lifecycle
- Strong communication skills to feel comfortable working directly with internal teams and external clients
- An interest in using our proprietary data analytics tool to understand and explain the ‘why’ behind the numbers
- Track record in reviewing documents to identify and fix errors as well as improve reporting processes
- Ability to execute on assignments and the aptitude to make decisions independently with limited information
- A ‘just get it done’ mentality
Compensation & Benefits:
- Base salary with bonus incentives
- High growth opportunities as the company scales
- Monthly office outings, all-inclusive trips abroad, early finishes and team-tailored incentives
- Comprehensive employee benefits package, including medical, dental, vision, and life insurance
- 22 paid vacation days, 11 paid holidays, and 5 sick days
- 401k with company match after 1 year of employment
- As the company works towards the goal of getting reinvested in, we are building out an employee share scheme that you will be eligible for after one (1) year of employment
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