Augmented
Intelligence is...
The Data
Journey
Our technology frees up consultants to work in a way thats more human - focussing energy on what matters most. Attracting and building relationships with our clients and the talent they need. Since 2013, we've been building our systems and culture to analyse and interact with data in the following 3 ways:


Descriptive
Analytics
Data aggregation and data mining looks into the past to tell us: "What has happened?"
Most recruitment companies stop here because it's enough to satisfy senior management.
Predictive
Analytics
Statistical models and forecasting techniques anticipate the future to tell us: "What could happen?"
Very few recruitment companies have accurate enough data to do this.
Prescriptive
Analytics
Optimization, simulation algorithms, and machine learning suggests possible outcomes to tell us: "What should we do?"
twentyAI are pioneering this approach in the industry to improve the experience for clients, candidates and our own consultants.
Augmented
Intelligence
These 3 aspects combined, form the essence of Augmented Intelligence.
What is
T360?
T360 is the nerve centre that processes thousands of data points in real time, and then displays that information to each person, team, and manager in a digestible way.
You can think of it like a seriously intelligent friend working alongside each person, giving them the insight and capacity to do a better job. For example, you may get to where you're going without Google Maps, but you can get there faster, with greater efficiency, and with more certainty by using their intelligent technology and rules-based logic. The best route at any given time is often not the one your gut instinct told you.
Made up of over 40,000 lines of code, algorithms, and machine learning methodology - T360 takes data from our back office systems through to our CRM, email, and phone systems. From there it can automate manual tasks, improving and maximising efficiencies in the process, and communicate next best steps to our teams.
This technology is completely unique to twentyAI. Everyone in our business is committed to contributing to the accuracy of the data, so it gets better every single day.


Who is T?
(they/them/their)
T is our cyber-sidekick and how T360 communicates with our team, helping us do our best work even better.
They help automate both back and front office tasks to make everyone’s life easier and everyone’s work more impactful.
From helping guide simple tasks like interview scheduling and commission calculations, to becoming a sophisticated intuitive colleague that provides real time performance insights and constructs forward looking tactical plans. T partners with every member of our global team.
Want to chat to T yourself? Check out their Linkedin Profile