Manager Product

Management - Long Island City, NY

  • New York

  • $

    125,000 Per Year

  • Permanent

Reference: 26687

Business Sector: Digital, Product and Design


Manager Product Management

Location: Long Island City, NY


This position is based in Long Island City (Queens), NY.

As a member of the Product Management team, the Manager - Product Management is responsible for leading the strategy and product management of products within the Connectivity product portfolio, including broadband Internet service, voice/home phone, Wi-Fi, smart home/home security, and premium services. This role is accountable for delivering comprehensive and innovative products that attract new customer relationships and retain our current subscribers.

  • Provide business success by meeting user needs through the continual planning and execution of product solutions, and have a market-driven focus to provide long-term, sustainable, and profitable business
  • Serve as a market expert of both product and the organization to drive strategy, and bring products to market with an effective product-market fit - the right product delivered at the right time to the right customer
  • Responsible for researching technological developments and trends, and competitor strengths and weaknesses
  • Understand what the customer needs and how to create a product that meets that need. Validates the product through customer interviews, prototypes, and beta tests
  • Supports the Connectivity Products leader to successfully deliver upon operational, customer experience and financial KPIs
  • Partner with cross-functional teams to execute the operational details of each product launch/change identified in the project plan, as defined in the launch process document
  • Help identify potential communication challenges associated with Product initiatives to establish the appropriate messaging and ensure that Call Centers, Stores and Sales Reps are appropriately informed


  • Base Salary + Bonus Eligibility
  • Medical, Dental & Vision Insurance available on your first day!
  • Paid Vacation and Sick Pay
  • Tuition Reimbursement
  • Discounted TV/Internet/Phone employee product benefit
  • 401(k) with company matched funds, and more



  • Advanced knowledge of business to consumer telecommunications products and technologies with product management and/or product development responsibility a plus
  • Experience with Broadband or internet access products and services specifically a plus; solid understanding of broadband access technologies, Wi-Fi and wireless technologies, home automation/IoT and home security a plus
  • Ability to manage operating expenses against established budgets
  • Engineering background and/or technical expertise in technology not required
  • Minimum of 5 years of non-technical product management, consumer packaged goods brand management, cable, telecom or technology experience, managing complex, strategic projects under minimal or no supervision
  • Bachelor's Degree or equivalent experience required, MBA or relevant Master's Degree a plus
  • Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills
  • Strong analytical, problem solving and time management skills
  • Demonstrated ability to facilitate communications and projects across cross functional teams
  • Experience in the lifecycle of development and customer experience
  • Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing
  • Strong understanding of business fundamentals of a product and market (like share gains, profitability, addressable market)
  • Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization