Head of
Business Systems
-
Greater London
-
£
150,000 Per Year
-
Permanent
Reference: 43619
Business Sector: IT Architecture & Strategy
Description
Head of Practice Systems
Company
Global professional services firm with an international presence, known for excellence in client service, an inclusive culture, and a commitment to innovation in the legal sector.
Role
As the Head of Business Systems, you will lead the strategic direction and evolution of technologies supporting core legal processes across a global business.
You will oversee a team responsible for enhancing tools used across the business ensuring they are reliable, innovative, and aligned with the wider technology strategy.
You will work closely with stakeholders including legal teams, business staff, and technology partners to identify needs, drive product development, and promote user adoption.
In this role, you will:
Company
Global professional services firm with an international presence, known for excellence in client service, an inclusive culture, and a commitment to innovation in the legal sector.
Role
As the Head of Business Systems, you will lead the strategic direction and evolution of technologies supporting core legal processes across a global business.
You will oversee a team responsible for enhancing tools used across the business ensuring they are reliable, innovative, and aligned with the wider technology strategy.
You will work closely with stakeholders including legal teams, business staff, and technology partners to identify needs, drive product development, and promote user adoption.
In this role, you will:
- Guide the development and continuous improvement of legal technology solutions related to document management, matter management, and knowledge sharing.
- Collaborate with cross-functional teams to deliver products that streamline work and improve client service.
- Oversee external technology providers, ensuring all solutions meet firm-wide goals and standards.
- Develop and manage budgets, leveraging data and user insights for ongoing optimisation.
- Champion a positive, inclusive team culture and contribute to talent development within your area.
- Promote adoption and engagement of technology solutions across the firm.
- Proven experience leading the development and delivery of technology solutions in a legal or professional services setting.
- Strong track record managing cross-functional teams and complex projects.
- In-depth knowledge of legal technology trends and best practices.
- Expertise in product management, especially for document lifecycle, matter management, and knowledge management systems.
- Ability to drive innovation and continuous improvement across business processes.
- Excellent stakeholder management and communication skills.
- Experience managing budgets and optimising resource allocation.
- Commitment to diversity, inclusion, and team development.
- Analytical thinking with a focus on data-driven decision making.
- Confident in influencing and aligning diverse teams around a shared vision.