Position Summary

We are seeking a talented software implementation and consulting professional who is interested in being part of our dynamic, fast-paced environment. This position supports our Sage ERP software practice. The person in this role works with client contacts and is expected to develop a strong level of system knowledge.

Minimum Qualifications

The essential qualifications include, but are not limited to, the following:

• Intermediate to Advanced level Sage 100 software implementation and user experience
• Have an accounting background and experience including the ability to confidently discuss accounting-related issues / financial reports; understand and develop financial reports, Draw T-accounts for analytical uses, know basic accounting concepts ledgers, sub-ledgers, debits and credits
• Payroll experience strongly recommended – previous payroll processing experience and knowledge of current taxes and regulations
• Experience writing and editing Crystal reports preferred
• Manufacturing and distribution experience a plus
• Be experienced with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus
• Demonstrate ability to “juggle”, (well, metaphorically, anyway!) by handling multiple projects successfully, while meeting deadlines
• Outstanding organizational, time management, communication, and listening skills required
• Exhibit exceptional interpersonal, customer service, decision-making, and analytical abilities
• Ability to function effectively in collaborative, team-oriented, matrix environment, and build strong relationships with managers, co-workers, clients, vendors, and internal customers
• Working knowledge of MS SQL, MS Excel, Outlook, and proficiency with CRM tools a plus
• Possess a minimum of 5 years of experience working as a subject matter expert with ERP (Enterprise Resource Planning) application, Sage 100 (MAS90).
• Hold a Bachelor’s degree (preferred)

Responsibilities and Duties

• Strategically guide customers through the software implementation process
• Complete Sage 100 version updates/upgrades and 3^rd party integrations.
• Deliver informative, insightful, and engaging training
• Provide timely, outstanding post-implementation service and support
• Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW’s)
• Perform project scoping, planning, business process mapping, UAT testing
• Provide prompt, exceptional customer service and support
• Able to travel to mostly local customer locations