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Founding

Account Manager

New York
$
100,000 Per Year
Permanent

Reference: 46587

Business Sector: Sales & Marketing

Description

Founding Account Manager
Seed · Insurtech
Onsite in New York
Competitive salary + quarterly bonus + equity

An AI-native claims company taking on a huge, outdated slice of insurance, running claims operations for insurers so they don't have to. Backed by strong investors, real revenue already coming in, and ambitious about becoming the biggest player in the space.

What you'll do

Own the full customer relationship end to end: onboarding, go-live, retention, renewals, expansion
Act as the client's internal go-to person, working closely with the CEO
Lead onboarding and delivery, keeping timelines tight and go-lives clean
Coordinate across ops, claims and product to unblock issues fast
Run the account rhythm: success plans, SLAs, escalation paths, exec updates
Spot risk early and turn renewals and references into a habit
Find and close expansion opportunities as accounts grow
Turn what works into repeatable playbooks for the next account

What we're looking for

More hunger and grit than years on a CV, could be a consultant who's seen insurance pain points up close, or a strong Account Manager ready for something bigger
Based in or willing to relocate to New York or London, no sponsorship needed
Commercially minded, good at spotting and closing expansion opportunities
A natural relationship builder who stays calm under pressure
2+ years in Account Management, Customer Success, sales or similar
Bonus: experience in insurance or InsurTech

Why join?

Build something from zero at an early stage company with huge upside
Quarterly bonus and early equity
Medical cover, and 401(k) or pension match depending on location
Fast track to grow as the company scales

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Consultant

Meg Marks