Forward
Deployed Engineer
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California
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$
200,000 Per Year
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Permanent
Reference: 46782
Business Sector: Software Engineering
Description
Senior Forward Deployed Engineer
Onsite in Redwood City, CA
$200,000 - $300,000 cash + equity
A fast-growing voice AI company reimagining how call centres and customer support work, with AI agents now handling sales, support and logistics calls for a long list of enterprise customers. Backed by top-tier investors, growing very quickly, and building towards a future where entire contact centres run on AI.
What you'll do
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Lead delivery of voice AI projects for enterprise clients, from prototype through to production
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Become the go-to expert on building voice AI solutions, especially LLM prompting
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Build full-stack integrations with enterprise tools like CRMs, ERPs and scheduling systems
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Work alongside sales to gather requirements, prototype demos and present system designs
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Scope projects, clear blockers and keep teams aligned with clear updates
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Turn what works into reusable tools and platform components
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Feed field learnings back into product and go-to-market decisions
What we're looking for
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2+ years in a customer-facing technical role (Solutions Engineer, Technical PM, Customer Success/Support Engineer, or ex-founder)
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Excellent at explaining complex technical ideas to non-technical people
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Experience delivering systems in fast-moving, ambiguous environments
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Strong production-grade coding skills (Python, JavaScript or similar)
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Solid understanding of LLM-powered systems and their impact on user experience
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Calm under pressure, good at managing risk and keeping momentum
Why join?
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Above-market pay with a clear, non-negotiable offer structure
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Small, high-ownership teams with very strong revenue per employee
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Full medical, dental and vision cover, plus meal, wellness, commuter, phone and internet stipends
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Visa sponsorship available for qualified candidates
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