Acumatica
Practice Manager
-
Oregon
-
$
170,000 Per Year
-
Permanent
Reference: 46249
Business Sector: ERP & CRM
Description
Acumatica Practice Leader
Location: Remote (U.S. Only)
Compensation: $160,000–$175,000 Base Salary + Performance Bonus
About the Opportunity
We are partnering with a well-established ERP consulting organization seeking an experienced Acumatica Practice Leader to oversee and grow its Acumatica consulting practice. This is a highly visible leadership role responsible for driving operational excellence, mentoring a growing team, strengthening client relationships, and shaping the future direction of the practice.
This position is ideal for someone who enjoys balancing strategic leadership with hands-on involvement, has a passion for developing consultants, and thrives in a client-focused consulting environment.
The successful candidate will be a long-term leader who can foster collaboration, improve delivery processes, and help build a scalable, high-performing Acumatica practice.
This is a fully remote position for candidates located within the United States. The individual must be available to work Pacific Time business hours.
Key Responsibilities
Practice Leadership
- Lead the overall strategy, growth, and day-to-day operations of the Acumatica practice.
- Establish operational goals, KPIs, and best practices that support long-term scalability.
- Develop initiatives to improve service delivery, consultant utilization, customer satisfaction, and profitability.
- Collaborate with executive leadership to define the vision and direction of the ERP practice.
- Build a culture focused on accountability, mentorship, continuous improvement, and exceptional client service.
Team Leadership & Development
- Lead, coach, and mentor a team of ERP consultants, project managers, solution architects, and technical professionals.
- Conduct regular one-on-one meetings, performance reviews, and career development planning.
- Provide guidance through difficult conversations while fostering a supportive and collaborative environment.
- Allocate resources across multiple client engagements to maximize delivery success.
- Partner with leadership on recruiting, onboarding, and retaining top ERP talent.
- Encourage ongoing certification, product training, and professional growth.
Client Success
- Serve as an executive sponsor for key client engagements.
- Build trusted advisor relationships with clients through strong communication and consultative leadership.
- Act as the primary escalation point for complex projects, delivery challenges, and client concerns.
- Ensure implementations are delivered on time, within budget, and aligned with client objectives.
- Continuously improve implementation methodologies and delivery standards.
Acumatica Expertise
- Maintain deep expertise across the Acumatica platform, including Financial Management, Distribution, CRM, Reporting, Automation, and the broader Acumatica ecosystem.
- Provide leadership around solution architecture, implementation strategy, and best practices.
- Stay informed on new Acumatica functionality, marketplace solutions, and industry trends.
- Experience supporting clients with eCommerce integrations or digital commerce initiatives is highly valued.
Business Development
- Partner with the sales organization during discovery, solution design, demonstrations, and proposal development.
- Assist with project scoping, estimating, Statements of Work, and resource planning.
- Identify opportunities to expand existing client relationships through additional services and strategic consulting.
- Support practice growth while maintaining a high standard of client delivery.
Financial & Operational Management
- Monitor practice performance including utilization, project health, revenue, profitability, and customer satisfaction.
- Review project forecasts, staffing plans, budgets, and operational metrics.
- Identify process improvements that increase efficiency and delivery consistency.
- Ensure accurate reporting of project progress, resource allocation, and consulting performance.
Required Qualifications
- 4+ years of Acumatica ERP consulting, implementation, or solution architecture experience.
- Demonstrated experience leading ERP consulting teams or professional services organizations.
- Deep functional knowledge of Acumatica ERP and implementation best practices.
- Proven ability to mentor consultants and build high-performing teams.
- Strong client-facing communication and executive relationship management skills.
- Experience managing multiple concurrent projects and consulting resources.
- Strong understanding of financial, distribution, CRM, inventory, and business process workflows.
- Ability to balance strategic leadership with hands-on problem solving.
Preferred Qualifications
- Current or previous Acumatica certifications.
- Previous experience leading an ERP practice, consulting division, or professional services team.
- Experience with eCommerce integrations or omnichannel business solutions.
- Familiarity with ERP integrations, reporting tools, APIs, and software development processes.
- Background in accounting, operations, supply chain, distribution, or business consulting.
What We're Looking For
The ideal candidate is more than a technical expert—they are an inspiring leader who enjoys developing people, strengthening client partnerships, and building a practice for long-term success.
Successful candidates will demonstrate:
- Extensive Acumatica expertise across multiple modules
- Strong leadership and mentoring abilities
- Executive-level communication skills
- Excellent relationship-building capabilities
- Strategic thinking combined with operational execution
- Accountability and ownership
- High emotional intelligence
- A collaborative leadership style
- Commitment to continuous improvement
- Interest in making a long-term impact within a growing organization
Success in This Role
Performance will be measured by:
- Overall client satisfaction and retention
- Successful delivery of ERP implementation projects
- Consultant engagement, development, and retention
- Practice growth and profitability
- Resource utilization and operational efficiency
- Quality and consistency of implementation delivery
- Achievement of strategic business objectives
Compensation & Benefits
- Base Salary: $165,000–$180,000
- Annual performance-based bonus
- Fully Remote (U.S.-based employees only)
- Comprehensive benefits package
- Paid time off and company holidays
- Professional development and certification support
- Opportunity to lead and shape a growing Acumatica practice
Work Schedule: Monday–Friday during Pacific Time business hours.