Acumatica

Practice Manager

  • Oregon

  • $

    170,000 Per Year

  • Permanent

Reference: 46249

Business Sector: ERP & CRM

Description

Acumatica Practice Leader

Location: Remote (U.S. Only)

Compensation: $160,000–$175,000 Base Salary + Performance Bonus

About the Opportunity

We are partnering with a well-established ERP consulting organization seeking an experienced Acumatica Practice Leader to oversee and grow its Acumatica consulting practice. This is a highly visible leadership role responsible for driving operational excellence, mentoring a growing team, strengthening client relationships, and shaping the future direction of the practice.

This position is ideal for someone who enjoys balancing strategic leadership with hands-on involvement, has a passion for developing consultants, and thrives in a client-focused consulting environment.

The successful candidate will be a long-term leader who can foster collaboration, improve delivery processes, and help build a scalable, high-performing Acumatica practice.

This is a fully remote position for candidates located within the United States. The individual must be available to work Pacific Time business hours.


Key Responsibilities

Practice Leadership

  • Lead the overall strategy, growth, and day-to-day operations of the Acumatica practice.
  • Establish operational goals, KPIs, and best practices that support long-term scalability.
  • Develop initiatives to improve service delivery, consultant utilization, customer satisfaction, and profitability.
  • Collaborate with executive leadership to define the vision and direction of the ERP practice.
  • Build a culture focused on accountability, mentorship, continuous improvement, and exceptional client service.

Team Leadership & Development

  • Lead, coach, and mentor a team of ERP consultants, project managers, solution architects, and technical professionals.
  • Conduct regular one-on-one meetings, performance reviews, and career development planning.
  • Provide guidance through difficult conversations while fostering a supportive and collaborative environment.
  • Allocate resources across multiple client engagements to maximize delivery success.
  • Partner with leadership on recruiting, onboarding, and retaining top ERP talent.
  • Encourage ongoing certification, product training, and professional growth.

Client Success

  • Serve as an executive sponsor for key client engagements.
  • Build trusted advisor relationships with clients through strong communication and consultative leadership.
  • Act as the primary escalation point for complex projects, delivery challenges, and client concerns.
  • Ensure implementations are delivered on time, within budget, and aligned with client objectives.
  • Continuously improve implementation methodologies and delivery standards.

Acumatica Expertise

  • Maintain deep expertise across the Acumatica platform, including Financial Management, Distribution, CRM, Reporting, Automation, and the broader Acumatica ecosystem.
  • Provide leadership around solution architecture, implementation strategy, and best practices.
  • Stay informed on new Acumatica functionality, marketplace solutions, and industry trends.
  • Experience supporting clients with eCommerce integrations or digital commerce initiatives is highly valued.

Business Development

  • Partner with the sales organization during discovery, solution design, demonstrations, and proposal development.
  • Assist with project scoping, estimating, Statements of Work, and resource planning.
  • Identify opportunities to expand existing client relationships through additional services and strategic consulting.
  • Support practice growth while maintaining a high standard of client delivery.

Financial & Operational Management

  • Monitor practice performance including utilization, project health, revenue, profitability, and customer satisfaction.
  • Review project forecasts, staffing plans, budgets, and operational metrics.
  • Identify process improvements that increase efficiency and delivery consistency.
  • Ensure accurate reporting of project progress, resource allocation, and consulting performance.

Required Qualifications

  • 4+ years of Acumatica ERP consulting, implementation, or solution architecture experience.
  • Demonstrated experience leading ERP consulting teams or professional services organizations.
  • Deep functional knowledge of Acumatica ERP and implementation best practices.
  • Proven ability to mentor consultants and build high-performing teams.
  • Strong client-facing communication and executive relationship management skills.
  • Experience managing multiple concurrent projects and consulting resources.
  • Strong understanding of financial, distribution, CRM, inventory, and business process workflows.
  • Ability to balance strategic leadership with hands-on problem solving.

Preferred Qualifications

  • Current or previous Acumatica certifications.
  • Previous experience leading an ERP practice, consulting division, or professional services team.
  • Experience with eCommerce integrations or omnichannel business solutions.
  • Familiarity with ERP integrations, reporting tools, APIs, and software development processes.
  • Background in accounting, operations, supply chain, distribution, or business consulting.

What We're Looking For

The ideal candidate is more than a technical expert—they are an inspiring leader who enjoys developing people, strengthening client partnerships, and building a practice for long-term success.

Successful candidates will demonstrate:

  • Extensive Acumatica expertise across multiple modules
  • Strong leadership and mentoring abilities
  • Executive-level communication skills
  • Excellent relationship-building capabilities
  • Strategic thinking combined with operational execution
  • Accountability and ownership
  • High emotional intelligence
  • A collaborative leadership style
  • Commitment to continuous improvement
  • Interest in making a long-term impact within a growing organization

Success in This Role

Performance will be measured by:

  • Overall client satisfaction and retention
  • Successful delivery of ERP implementation projects
  • Consultant engagement, development, and retention
  • Practice growth and profitability
  • Resource utilization and operational efficiency
  • Quality and consistency of implementation delivery
  • Achievement of strategic business objectives

Compensation & Benefits

  • Base Salary: $165,000–$180,000
  • Annual performance-based bonus
  • Fully Remote (U.S.-based employees only)
  • Comprehensive benefits package
  • Paid time off and company holidays
  • Professional development and certification support
  • Opportunity to lead and shape a growing Acumatica practice

Work Schedule: Monday–Friday during Pacific Time business hours.